The SK Services in Patna is a reputed service provider that provides repairing and maintenance services for various home appliances.
Start of Service
- Complaint registration
- Online or phone To register their problem, the customer can call its customer care number or fill the online form on their website.
- Details The customer has to give complete details of his fridge problem like the fridge is not cooling, it is making noise, or any other problem.
- Appointment scheduling
- Customer facility Customers can choose the time and date of service as per their convenience.
- Confirmation And their appointment is confirmed to the customer by its service.
Technician arrival
- Arrival
- Timely service
Technicians reach the customers home on time and begin a detailed check of the refrigerator.
- Contact
They contact the customer to get a more detailed description of the problem.
- Inspection and diagnostic
- Problem finding
Technicians test the internal and external units of the refrigerator.
- Analysis
They analyze the condenser, evaporator coils, thermostat and other critical components to identify the source of the problem.
Problem resolution
- Repair work
- Cleaning
First of all, the important parts of the fridge are cleaned
- Replacement of parts
If any parts need to be replaced then use qualityness parts.
- Electrical check
All wiring and connections are checked and changes are made as per requirement.
- Leakage check
- Refrigerant leakage
The technician representative checks for leakage and corrects the problem.
- Level of refrigerant
The representative checks the level of refrigerant and brings it to the appropriate level.
Final testing and follow up
- Functional check
- Starting the refrigerator
After repair, the refrigerator is switched on to check its functionality.
- Cooing check
he cooing function of the refrigerator is checked to ensure that the refrigerator is working properly.
- Customer satisfaction
- Follow up call
Follow up call is made by SK Services to the customer to confirm the service status and working efficiency of the fridge.
- Satisfaction confirmation
The satisfaction is taken from the customer that the refrigerator is working properly and there is no problem.
Warranty and guarantee
- Warranty service
The SK Services provides guarantee on repair work so that the customer can avail the service without any worries.
- Trustworthiness
Its services are reliable and of high quality which keeps the customers satisfied.
Reason
The reason for the refrigerator malfunctioning could be that there is a wiring problem in the refrigerator or the motor of the fridge has failed. If there is a problem with the refrigerator then its switch may be faulty and if the motor has failed then the fridge’s cooling system may fail.
How to maintain the refrigerator if it breaks down?
- Switch off
- Check wiring
- Maintenance
- Safety measures
It is important to take care of the refrigerator so that it continues to function properly for a long time.
Care Tips
- Regular cleaning
The inside of the fridge should be cleaned every month. Switch off the fridge, remove shelves and drawers and wash with clean water and mild detergent. Clean the outside surface of the fridge on a weekly basis. Sometimes the back corners with a vacuum cleaner, so that it can function properly.
- Temperature setting
Keep the temperature of the fridge and freezer in the right range. The temperature of the fridge should be between 1 degree celsius to 4 degree celsius and the temperature of the freezer should be -18 degree celsius.
- Check door seals
Fridge door seals or gas gates should be checked regularly to ensure that they remain tight and effective. If the seals become loose and damaged then they should be replaced.
- Food storage
Items should be kept in plastic containers or zip lock bags sot that they do not leave the moisture and keep the fridge clean. Avoid overloading because this acn reduce the cooling efficiency of the refrigerator.
- Defrosting
If you have a manual defrost refrigerator, defrosting at irregular intervals is necessary.the load on the compressor can be reduced by removing the accumulated key.
- Power surge
Use a stabilizer or surge protector to protect the fridge from power outages.
- Annual maintenance
Get it checked by the professional technician every year. The refrigerator should be serviced so that any technical problem can be timely detected and rectified.